Support
Merchant FAQs
- Check-in Guide
- Collecting User Payments
- Collecting User Information
- Team Management
- On-Site Registration
- Cancel Ticket Transaction
- Blockchain & Contract Information
- Implement Custom Features
- Merchant FAQs
- Fund Settlement and Refund Policy
Checking In/Validation
Admin Settings
Technical Information
Custom Features
Support
Fund Settlement and Refund Policy
Support
Merchant FAQs
Absolutely. Once you duplicate the template, only you and the workspace collaborators have access to your copy of the FAQ.
Please refer to the Check-in Guide for details.
Please refer to the Check-in Guide for details.
Assuming the wallet containing their newly purchased ticket is connected to their Moongate account, they can follow our user check-in guide as usual to successfully check into the event.
The QR code sent to the original purchaser’s email will be automatically invalidated upon transfer, eliminating the risk of potential duplicate tickets.
Please refer to the Check-in Guide for details.
Please refer to Moongate’s Fund Settlement and Refund Policy guide for details.