Discount and Promo Codes

In the following window, select the ticket type/membership tier to apply a discount to.

Click the calendar icon in the “End Date” field to open the date picker. Select a date for the discount period to end. The discount period will run from the current date to the selected date.

Click “Add” when complete. Your discount period is now in effect until the selected date.

The promotional period can be cut short by deleting the discount from the ticket type/membership tier. From the Discount & Codes Tab, click the action button for the target time-based discount, “Edit”, and then “Delete” on the following window.

In the following window, select the ticket type/membership tier to apply a discount to.

If you are adding a small number of codes or your campaign requires a specific promotional code, select “Manual.” Otherwise, select “Bulk Generate” to automatically generate codes.

Manual

Enter the desired promo code. If applicable, add a maximum number of times that the code can be used by clicking the “Usage Limit” toggle and entering the quantity. Click “Add” when complete. The promo code is now activated.

Bulk Generate

Enter the desired quantity of promo codes to be randomly generated. If applicable, add a maximum number of times that each code can be used by clicking the “Usage Limit” toggle and entering the quantity. Click “Add” when complete. The promo code is now activated.

From the Discount & Codes Tab, click the action button for the target discount code, “Delete,” and then “Confirm” on the following window.

Customers can be sent directly to the checkout page with a discount code already applied to their cart. To do so, simply append /checkout?code=(your-discount-code) to the back of your event’s URL, where (your-discount-code) is a valid and currently active discount code.

An example URL would be formatted as follows: https://app.moongate.id/events/moongatedemo/checkout?code=placeholder-code.