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Quest App
Technical Information
Custom Features
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Fund Settlement and Refund Policy
Quest Merchant App
A step-by-step guide for issuing and redeeming points using our quest merchant app
This guide is for merchant/staff organizing an interactive quest in their event
Access your quest page on the portal
- Log in to the moongate merchant portal (https://portal.moongate.id)
- Navigate to quests from the sidebar
- Click on your quest from the quest list
Get the access code and redirect to quest app
- Copy the Access Code and Click the Verify App button
Log in to the quest dashboard
- Paste the access code into the code field and press SIGN IN
You should be logged in to access this section
- Once you login, you will see the homepage of the quest app. Press the CONTINUE button to jump to the dashboard.
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The dashboard contains the two action buttons that let you issue or redeem points:
- ADD POINTS
- REDEEM PRIZE
You should be logged in to access this section
- To issue points click the ADD POINTS button on the dashboard
- You will see a list of categories and quests that you can award/issue points to user on this page.
Select Dynamic QR Code Option
Leave QR Code on display for users to scan
Users can scan the QR Code to claim points
Select Scan QR Code Option
Scan user QR code
Confirm points issued to user
After pressing the CONFIRM button to add points
- Points Added Successfully
- User has exceeded the limit for this activity
Custom Quests do not have a display QR Code option
Select Scan QR Code Option
Enter custom number and Confirm
Scan user QR code
You should be logged in to access this section
- To issue points click the REDEEM PRIZE button on the dashboard
- You will see a list of prizes that you can redeem on this page.
Select Prize
Scan user QR code
Confirm Redemption
After pressing the CONFIRM button to add points
- Successfully Redeemed
- Failed: User did not have enough points
- Failed: User has reached item redemption limit