- Signing Up/Logging In
- Your Portal
- Redeeming Benefits
- Purchasing and Redeeming Tickets/Memberships
- Checking Into Events/Proving Membership
- MoonFarmer - How it Works
- Connecting an Existing Wallet
- Transferring a Ticket/Membership
- Managing Your Non-Custodial Wallet
- Manually Adding an NFT
- Activate Badge/ID
- User FAQs
- Refund Policy
The Basics
MoonFarmer
Managing Your Wallet
Phygital Integration
Support
Refund Policy
Purchasing and Redeeming Tickets/Memberships
You can redeem tickets/memberships through purchasing or airdrop.
Visit the event/membership page
On the target ticket/membership landing page, click “Get Ticket” or “Get Membership.” You will be taken to your cart, where you can select the tickets/membership passes you’ll be purchasing.
Enter discount/redemption/referral code (optional)
Enter a discount/redemption/referral code, if any, and click “Apply.” Any applicable discounts or restricted ticket/membership types will then be unlocked.
Select ticket/membership type and quantity
Select the ticket/membership type and quantity of tickets/membership passes to purchase. When ready, click “Next.”
Customers are limited to a single ticket/membership type per transaction. You can purchase multiple tickets/membership passes of the same type in a single transaction. To purchase a different ticket/membership type, please place another order for that type.
Fill out required information
Fill out the required information for each ticket on the checkout page.
If you are purchasing ticket(s) on behalf of someone else, please enable the “Buy for others” toggle and provide their email address.
Due to the nature of NFTs and the blockchain, transferring a ticket(s) from your account to theirs at a later time will incur a transfer fee. Providing their email address during this step will bypass this fee.
Select payment method
Select your payment method and accept the Moongate Terms of Sale and Privacy Policy.
Complete checkout
Click ‘Checkout’ when ready, and follow the instructions from your payment processor to complete your purchase. Please allow a few minutes for your NFT ticket/membership pass to appear in your portal and wallet.
Claim your airdrop with email
When you have an airdropped ticket/membership, you will receive an email.
Click on ‘Redeem Ticket Now’. It will bring you to the portal with the redeem code automatically entered.
A confirmation email will be sent when airdrop is successful
Check your email for the ticket QR code and NFT.
Check your NFT on the 'PASS' page in the portal
Your airdropped NFT can be checked on the marketplace.
