# Purchasing & Redeeming Tickets/Memberships

{% tabs %}
{% tab title="Purchasing your tickets/membership" %}

1. **Visit the event/membership page**\
   \
   On the target ticket/membership landing page, click “Get Ticket” or “Get Membership.” You will be taken to your cart, where you can select the tickets/membership passes you’ll be purchasing.

   <figure><img src="/files/e16jCnhB7khyU6hIvCs2" alt=""><figcaption></figcaption></figure>

2. **Enter discount/redemption/referral code (optional)**

   \
   Enter a discount/redemption/referral code, if any, and click “Apply.” Any applicable discounts or restricted ticket/membership types will then be unlocked.<br>

   <figure><img src="/files/Ad0GRRgu6Ua3oV4s05z3" alt=""><figcaption></figcaption></figure>

3. **Select ticket/membership type and quantity**\
   \
   Select the ticket/membership type and quantity of tickets/membership passes to purchase. When ready, click “Next.”<br>

   <figure><img src="/files/Fc7fDdsdsJ3ZR6L8e71o" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**NOTE:** customers are limited to a single ticket/membership type per transaction. You can purchase multiple tickets/membership passes of the same type in a single transaction. To purchase a different ticket/membership type, please place another order for that type.
{% endhint %}

4. **Fill out the required information**\
   \
   Fill out the required information for each ticket on the checkout page.<br>

   <figure><img src="/files/O36dQecZBzWT2UHPZZQx" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
**If you are purchasing ticket(s) on behalf of someone else, please enable the "Buy for others" toggle and provide their email address.**&#x20;

Due to the nature of NFTs and the blockchain, transferring a ticket(s) from your account to theirs at a later time will incur a transfer fee. Providing their email address during this step will bypass this fee.
{% endhint %}

5. **Select your payment method** <br>

   <figure><img src="/files/CIebvzGorzd0YmsIzYyr" alt=""><figcaption></figcaption></figure>

   Select your payment method and accept the Moongate [Terms of Sale](https://themoongate.notion.site/Moongate-Terms-of-Sale-00f0e9cce59b4eedb1389b059b2ce988) and [Privacy Policy](https://themoongate.notion.site/Moongate-Privacy-f4f35ff31d98430680b5453441dc3d18).<br>
6. **Complete checkout**\
   \
   Click "Checkout" when ready, and follow the instructions from your payment processor to complete your purchase. Please allow a few minutes for your NFT ticket/membership pass to appear in your portal and wallet.
   {% endtab %}

{% tab title="Redeeming yout airdropped NFT tickets/memberships" %}

1. **Claim your airdrop with email**\
   \
   When you have an airdropped ticket/membership, you will receive an email.<br>

   <figure><img src="/files/pYdX8KaE3nVaxmgSqxsC" alt=""><figcaption></figcaption></figure>

   Click on ‘Redeem Ticket Now’. It will bring you to the portal with the redeem code automatically entered.<br>

   <figure><img src="/files/M5dzHvrt6gT65Mx80FKQ" alt=""><figcaption></figcaption></figure>
2. **A confirmation email will be sent when airdrop is successful.**\
   \
   Check your email for the ticket QR code and NFT.<br>

   <figure><img src="/files/1rP2wctCTluTDfhgpE0B" alt=""><figcaption></figcaption></figure>

   <figure><img src="/files/dhuRqK2sjCUudFk1BNQQ" alt=""><figcaption></figcaption></figure>
3. **Check your NFT on the 'PASS' page in the portal**\
   \
   Your airdropped NFT can be checked on the marketplace.<br>

   <figure><img src="/files/XzNe5riru4IldDaYznWx" alt=""><figcaption></figcaption></figure>

{% endtab %}
{% endtabs %}


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