# Transferring a Ticket/Membership

{% hint style="warning" %}
**Please note:** Moongate has no administrative access to your wallet and its contents, and as such is unable to facilitate any transfers on your behalf.
{% endhint %}

{% hint style="info" %}
This guide is intended for users whose wallets are the non-custodial variety automatically created by Moongate. If you are using your own wallet to receive tickets/memberships from Moongate, please refer to your wallet provider's documentation for information on conducting transfers.<br>

* [Metamask](https://support.metamask.io/hc/en-us/articles/360058961911-How-do-I-send-receive-or-cash-out-an-NFT#:~:text=YellowHeart%2C%20etc.-,Sending%20an%20NFT,-Sending%20an%20NFT)
* [OKX Wallet](https://www.okx.com/help/how-do-i-use-okx-nft#:~:text=complete%20the%20operation-,Transfer%20NFTs,-Select%20NFTs%20and)
* [Rainbow Wallet](https://rainbow.me/en/support/app/send-an-nft)
* [Bitget Wallet](https://web3.bitget.com/en/academy/how-to-transfer-nfts-how-to-list-an-nft-for-sale)
* [Bybit Wallet](https://www.bybit.com/en/help-center/article/How-to-Withdraw-Your-NFT-from-Bybit)
* [OneKey](https://help.onekey.so/hc/en-us/articles/9159188814863-Send-and-Receive-crypto-assets-in-OneKey-App)
* [XDEFI](https://www.xdefi.io/article/manage-nfts/)
* [Binance Wallet](https://www.binance.com/en/support/faq/how-to-withdraw-nfts-from-binance-a2fb25696162460f9379c0ba43c5c622)
  {% endhint %}

{% hint style="info" %}
If you have received an NFT ticket/membership pass for a campaign administered by Moongate in an external wallet but **do not have a Moongate account**, follow [these instructions](https://docs.moongate.id/user-guide/the-basics/signup-login) to create a Moongate account connected to your existing wallet. Once connected, your NFT ticket/membership pass should be displayed on Moongate and [check-in functionality](https://docs.moongate.id/user-guide/the-basics/user-check-in-guide) should work as expected.
{% endhint %}

1. **Access your non-custodial wallet**\
   \
   Open the user settings panel and then click ‘Manage’ to be taken to your non-custodial wallet.<br>

   <figure><img src="/files/ZM6FqKqTfjNVz4wzco6R" alt=""><figcaption></figcaption></figure>
2. **Select the NFT you wish to transfer**\
   \
   You will be redirected to our wallet partner’s page where you can manage your assets. Click on the ‘NFT’ tab to view the tickets/memberships associated with your account.<br>

   <div align="left"><figure><img src="/files/qhZLhaIgA6Ckm9Qsb4ap" alt=""><figcaption><p><br></p></figcaption></figure></div>

   Select the NFT you wish to transfer and press ‘Send.‘<br>

   <figure><img src="/files/eIQaBWsagQz7nCyz3Y6Z" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If your asset value = $0, you’ll need to top it up with credits to cover the transfer fee. You can do this by clicking “Buy” and purchasing credits using a credit/debit card, or transferring funds from another wallet.

**NOTE:** the minimum credit purchase amount will likely be higher than the transfer fee.
{% endhint %}

<figure><img src="/files/iuoEEA6LzMdq9mJdfzuW" alt=""><figcaption></figcaption></figure>

3. **Enter recipient information**\
   \
   Input the recipient’s wallet address.<br>

   <figure><img src="/files/ibzHVtbvsWUADDK2MCx7" alt=""><figcaption></figcaption></figure>
4. **Confirm the transaction**\
   \
   Confirm and sign the transaction. The gas fee will be deducted from your account and the NFT will then be transferred to the specified address. Please note that the transaction may take some time to process due to blockchain confirmation times.\ <br>

   <figure><img src="/files/hE4ABlZUgOCtAJvXJOqY" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If they haven’t already done so, your recipient will have to connect their wallet to Moongate in order to “unlock” their ticket/membership. If they do not connect their wallet to Moongate, the platform will be unable to detect their ticket/membership NFT and will be unable to issue check-in credentials, complicating the check-in process.

Follow these [instructions](/moongate-user-guide/managing-your-wallet/transferring-a-ticket-membership.md) to connect an external wallet to Moongate, then follow these steps on manually adding an NFT to a wallet if applicable.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.moongate.id/moongate-user-guide/managing-your-wallet/transferring-a-ticket-membership.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.