# Collecting User Payments

{% hint style="warning" %}
If you are collecting payment for tickets or memberships, you must connect either a bank account, crypto wallet or stripe to receive your payout.

Additionally, you will **not** automatically receive payouts. Please contact Moongate support via [email](mailto:support@moongate.id) or [Telegram](https://t.me/pweeh) to request a payout.
{% endhint %}

#### **Step 1:** Navigate to the 'Payment' panel

Click "Setting" on the sidebar, and then "Payment."

<figure><img src="/files/u3YxX7C7JRerrfBlWct8" alt=""><figcaption></figcaption></figure>

#### Step 2: Add a Bank Account/Crypto Wallet

Click ‘Add Bank Account’, ‘Add Crypto Wallet’ or ‘Connect with Stripe’ according to your preference and fill out the requested information in the subsequent pop-up window.

<div align="left"><figure><img src="/files/Y041EU98xRRF5yIwkkiv" alt="" width="563"><figcaption></figcaption></figure></div>

#### Step 3: Set Default Payment Method

After entering your payment information, check the “Set this as Default Payment” box for your preferred bank account or crypto wallet. Only one account can be default in each category. A green “Default” tag will appear next to it in the summary table after saving.<br>

<figure><img src="/files/xYgEEUfIErAjNlhctcuO" alt=""><figcaption></figcaption></figure>

<figure><img src="https://mintlify.s3.us-west-1.amazonaws.com/moongate-85/images/admin-settings/collecting-user-payments/Default-Payment-2.png" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.moongate.id/merchant-guide/admin-settings/collecting-user-payments.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.