Moongate Docs
Moongate Merchant Guide
Moongate Merchant GuideMoongate User Guide
Moongate Merchant Guide
Moongate Merchant GuideMoongate User Guide
  • Merchant Guide
    • Get Started
      • Welcome
        • The Basics - Blockchains and NFTs
        • Quick Start
    • Creating a Campaign
      • Ticketing
        • Creating an Event
        • Creating Tickets
        • Gating by NFT/Email/Wallet
        • Invite-Only Tickets
        • Require Approval
      • Membership
        • Creating a Membership Program
        • Creating Membership Tiers
        • Gating by NFT/Email/Wallet
        • Invite-Only Membership Tiers
      • Stripe Connected Payments
    • Distribution
      • Discount & Promo Codes
      • Airdropping
    • Checking In/Validation
    • Benefits
      • Creating a Benefit Campaign
      • Creating a Benefit
      • Gating by NFT + Email/Wallet
    • Customer Insights
      • View Sales & Attendance Data
      • View Customer Info
      • UTM Tracking
      • Data Reports
    • Admin Settings
      • Collecting User Payments
      • Collecting User Information
      • Team Management
      • Onsite Registration
      • Cancel Ticket Transaction
    • Quest App
      • Quest Merchant App
    • Technical Information
      • Blockchain & Contract Information
    • Custom Features
      • Implementing Custom Features
    • Support
      • Merchant FAQs
    • Fund Settlement and Refund Policy
      • Fund Settlement and Refund Policy
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  1. Merchant Guide
  2. Admin Settings

Collecting User Payments

PreviousAdmin SettingsNextCollecting User Information

Last updated 4 months ago

If you are collecting payment for tickets or memberships, you must connect either a bank account, crypto wallet or stripe to receive your payout.

Additionally, you will not automatically receive payouts. Please contact Moongate support via or to request a payout.

Step 1: Navigate to the 'Payment' panel

Click "Setting" on the sidebar, and then "Payment."

Step 2: Add a Bank Account/Crypto Wallet

Click ‘Add Bank Account’, ‘Add Crypto Wallet’ or ‘Connect with Stripe’ according to your preference and fill out the requested information in the subsequent pop-up window.

Step 3: Set Default Payment Method

After entering your payment information, check the “Set this as Default Payment” box for your preferred bank account or crypto wallet. Only one account can be default in each category. A green “Default” tag will appear next to it in the summary table after saving.

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